Welcome to the Wharton Management Department Helpdesk Website. Composed of a dedicated team of University of Pennsylvania students, the Management Helpdesk is staffed from 9am until 5pm Monday through Friday throughout the year. We hope to be able to serve all of your computer needs promptly and efficiently.
If you have any computer-related questions or problems, please feel free to contact the Helpdesk directly.
Wharton will be migrating everyone to the latest Exchange 2007 e-mail service over the course of the month. The change will bring many improvements on the back end, plus two immediately visible improvements: a much better Webmail system and access to Outlook from off-campus will no longer require a VPN connection.... Full article
Effective June 30th, 2008, Wireless PennNet (WHNOWIRE), the web-authenticated wireless network available in schools such as the Wharton School and Penn Law School, and in public spaces such as Van Pelt Library, College Green, and University Square, will be retired on June 30th 2008. AirPennNet, which has been available in those locations since early January, will continue to be available on all centrally managed wireless networks across campus...Full article
We have received several reports from alert users about an email with the subject of "VERIFY YOUR WHARTON.UPENN.EDU EMAIL ACCOUNT NOW.", requesting your username, password, date of birth, and country... Full article
We have received the following notice regarding the Fiberlink dialup service that some of you use to access the Internet remotely while traveling. Unfortunately, the service will be discontinued on Monday, January 7th, 2008. The company providing the access stopped maintaining the actual software several years ago, and has decided to shift its business into another area. As such, they have significantly increased their base price and surcharges to Wharton and their other customers... Full article
IBM and Lenovo are recalling certain batteries that were used with various models of their ThinkPad portable line sold between November 2005 and February 2007. Please visit the following link to check if your laptop is affected.